About Drexorra

Drexorra Global is a modern Debt Collection institution that helps Banks, NBFCs, and Businesses manage and recover their outstanding dues effectively. Our mission is to deliver "Smart, Ethical, and Result-Oriented Collection Services" while maintaining respect and dignity for borrowers. By leveraging the latest Analytics, and Digital Communication Tools, we make the collection process faster, safer, and more efficient.

Data protection
Purging
Safe access
Exceptional data analytics capabilities
Accurate reporting. Performance monitoring
Dashboards and MIS.
SKIP identification
Advanced TC monitoring tools

Our Execution Process

Our systematic approach ensures maximum recovery while maintaining your brand reputation.

Debt Assessment

We analyze each debt to determine the most effective recovery strategy based on age, amount, and debtor profile.

Initial Contact

Our professional collectors make first contact using approved communication channels with proper documentation.

Negotiation

We work with debtors to establish realistic repayment plans that work for both parties.

Resolution

Final settlement is achieved through payment in full, structured agreement, or legal action when necessary.

Collection Agency – Service Provisions

📞 Dialer & Connectivity

AI-powered dialer with real-time agent tracking.
Advanced analytics, call recordings & CDR insights.
Seamless mobility for remote operations.

💬 Omnichannel Communication

Bulk SMS scheduling with smart delivery optimization.
Verified WhatsApp Meta templates.
Automated email marketing with tracking & analytics.

📊 Reporting & Analytics

Transparent MIS dashboards & specialist reports.
Milestone-driven progress & performance tracking.
AI-driven predictive insights for recovery optimization.

🧭 Skip Tracing

Next-gen tracing tools for hard-to-reach customers.
Data enrichment via Naukri, Shine & allied databases.

👥 Team & Supervision

Supervisors with 5+ years experience.
Quality team with live dashboards & call audits.
Certified training programs for agents.

🏢 Field Support

On-ground officers across Delhi NCR for verifications.
Support for collections & field engagements.

🔒 Data Security & Compliance

Monthly data purging & system sanitization.
Enterprise-grade site protector tools.
100% adherence to industry regulations.

☁️ Technology & Infrastructure

Cloud-hosted dialer & CRM (24x7 availability).
Smart IVR systems with escalation handling.
Backup servers with 99.9% uptime.

🤝 Customer Experience

Empathy-first engagement ensuring dignity.
Structured escalation matrix.
Portfolio-segmented recovery strategies.

Contact Us

Ready to recover what's yours? Get in touch today.

Our Office

123 Recovery Way, Suite 400
Financial District, NY 10005

7860430573

info@drexorra.com